Randburg Municipal Services

 A page dedicated to offer you all the essential, government, municipal and emergency contact details  for Randburg and the City of Johannesburg.

Emergency Telephone Numbers:

 Nationwide Emergency Response – 10111

• Dial the telephone number 10111 from anywhere in South Africa.
• A call centre operator will answer the incoming call, take all necessary particulars and assign the complaint to a Flying Squad patrol vehicle, or the local police station, to attend the incident.

City of Johannesburg Emergency Connect – 011 37 55 911

• 24-hour emergency services relating to all-life threatening situations, including ambulances, fire engines and metro police.
• Appropriately qualified

Ambulance & Fire:

Johannesburg Central	011 375-5911
Boksburg	011 894-7333
Bedfordview	011 458-3000
Midrand	011 375-5911
Randburg	011 375-5911
Roodepoort	011 375-5911
Sandton	011375-5911
Ambulance and fire headquarters	011 472-1599
St John’s Ambulance	011 403-4227/2346
Medical Rescue International	011 403-7080

Provincial hospitals

Johannesburg General Hospital	011 -488-4911
Helen Joseph Hospital	011 -489-1011
Southrand Hospital	011 -435-0022
Chris Hani Baragwanath Hospital	011 -933-8000
Coronation Hospital	011 -470-9000
Edenvale Hospital	011-321-6000
Sandton	011 -709-2000

Municipal services

All city complaints, problems, requests or general enquiries pertaining to any city department should be logged with the City of Johannesburg Call Centre on 011-375-5555. You can also e-mail joburgconnect@joburg.org.za or visit www.joburg.org.za Remember to get, and keep, your reference number.

• City of Joburg
  Website: www.joburg.org.za
  Joburg Connect: 011-375-5555
  Emergency calls: 011-375-5911
  Call Centre Fax: 011-375-9402
  Email queries: joburgconnect@joburg.org.za
  Hint: In order to better navigate the city structures, make sure that when a problem arises you first contact the Joburg Connect Number on 011-375-5555 and get a reference number from the appropriate department. If nothing happens, this number will be your proof that you did register a complaint.

 

• Johannesburg Water
  Website: www.johannesburgwater.co.za
  Phone: 011-688-1400
  E-mail: customerservice@jwater.co.za
  Where to find us:
  17 Harrison Street
  Marshalltown
  Johannesburg

 

• Johannesburg Tourism Company
  Website: www.joburgtourism.co.za
  Phone: 011-214-0700
  Infoline: 0860-333-999
  Fax: 011-214-0715
  E-mail: info@joburgtourism.com
  Where to find us:
  Ground floor, Grosvenor Corner
  195 Jan Smuts Avenue
  Parktown North
  Johannesburg
  2193
  Postal Address:
  P.O.Box 1239
  Parklands
  Johannesburg
  2121

 

• City Power
  Website: www.citypower.co.za
  24-hour call centre: 011-375-5555
  Phone: 011-490-7000
  Fax: 011-870-3800
  E-mail: customerservice@citypower.co.za
  Where to find us:
  40 Heronmere Road
  Reuven
  2016

 

• Pikitup
  Website: www.pikitup.co.za
  Phone: 011-712-5200
  Fax: 011-712- 5322
  E-mail: WebCustomercare@pikitup.co.za or Customercare@pikitup.co.za
  Where to find us:
  Corner of Bertha and Juta Streets
  Braamfontein
  Write to us:
  Private Bag X 74
  Braamfontein
  2017

 

• Johannesburg Metro Buses
  Website: www.mbus.co.za
  Phone: 011-403-4300
  Fax: 011-403-4349
  Email: busqueries@joburg.org.za
  Where to find us:
  Transport House
  1 Raikes Rd (Cnr Enoch Sontonga Rd)
  Braamfontein
  Write to us:
  P O Box 1787
  Johannesburg
  2000

 

• Johannesburg Property Company (City of Johannesburg Property Company)
  Website: www.jhbproperty.co.za
  Phone: 011-339-2700
  Fax: 011-339-2727
  E-mail: info@jhbproperty.co.za
  Where to find us:
  9th Floor
  Braamfontein Centre
  23 Jorissen Street
  Braamfontein
  Write to us:
  PO Box 31565
  Braamfontein
  2017

 

• Johannesburg Development Agency
  Website: www.jda.co.za
  Phone: 011-688-7851
  Fax: 011-688-7899
  E-mail: info@jda.org.za
  Where to find us:
  The Bus Factory
  3 President Street
  Newtown
  Write to us:
  PO Box 61877
  Marshalltown
  2107

 

• Johannesburg City Parks
  Website: www.jhbcityparks.com
  Phone: 011-712-6600/6619/6720
  Fax: 011-339-2692
  E-mail: jcp@jhbcityparks.com
  Where to find us:
  6th Floor
  UCS Building
  209 Smit Street,
  Braamfontein
  Write to us:
  PO Box 2824
  Johannesburg
  2000

 

• Johannesburg Roads Agency
  Website: www.jra.org.za
  Phone: 011-298-5000
  Fax: 011-298-5178
  E-mail: hotline@jra.org.za
  Where to find us:
  66 Sauer Street
  Johannesburg
  2000
  Write to us:
  Private Bag X 70
  Braamfontein
  2017

Police
Area Commissioners’ Complex

Police Emergency Services (Flying Squad)	10111, 011 – 986 9000/ 9151
Serious and Violent Crime (Murder and Robbery)	011 – 986 9000
Family Violence, Child Protection and Sexual Offence Unit	011 – 982 7774
Public Order Police	011 – 986 9000
Fraud Unit	011 – 932 0040
Crime Intelligence Unit	011 – 986 9498
Criminal Record Centre	011 986 9000
SANAB	011 – 932 0040
Vehicle Identification Unit	011 – 986 9000
Dog Unit	011 – 986 9000
Greater Soweto Crime Prevention Unit	011 – 982 1008/ 9
Mobile Unit New Canada	011 – 473 1126

CSC – Community Service Centre Information services

Community AIDS Information and Support Centre	011 – 725-6710/21
Metro hotline	011 – 403-2625/3226
Metro Communications	011 – 407-6111

Water

24-hour helpline:	011-688-1500
Email:	customerservice@jwater.co.za This e-mail address is being protected from spam bots, you need JavaScript enabled to view it
Website:	www.johannesburgwater.co.za

Gas

Report gas leaks and faults	011 – 726-3138
After hours	011 – 726-4702

Disaster management

Aviation Rescue Services	011 – 928-6454
Metro Disaster Management and Telecommunications Services	011 – 375-5911

Government numbers

• Report a crime
  - 086001-0111
• Report unfair conduct by a government office
  - 080011-2040
• Report corruption in or out of government 
   - 080060-0933
• Report unfair conduct by police
  - (012) 320-0431
• HIV/AIDS support
  -  080001-2322
• Joburg Anti-Corruption Unit
   0800 002587 (toll free)

The Licensing Offices

The page offers all services ranging from issuing of driver’s licences to renewal of vehicle licences, in the City of Johannesburg / Randburg:

• JHB Licensing – Head Office
  79 Loveday Street – Johannesburg
  Tel: 011 836 1951
  Business hours: 7.30am to 3pm
  Services offered:
  - Vehicle registrations
  - Issuing and renewal of vehicle licences
  - Renewal of driver’s license cards

 

• Randburg Licensing Department
  Civic Centre
  Cnr Bram Fischer Drive and Jan Smuts Avenue
  Randburg
  Tel: 011 919 5700 / 5710 / 5734 / 5748
  Business hours: 7.30am to 3pm
  Services offered:
  - Driver’s licence renewals
  - Payment of traffic fines
  - Renewal of vehicle licences
  - Vehicle registrations
  - Testing for learner’s licences

 

• Randburg Testing Station
  5 Hans Schoeman Avenue
  Malanshof, Randburg
  Tel: 011 791 3480/1
  Business hours: 7.30am to 3pm
  Services offered:
  - Testing for driver’s licences
  - Issuing of roadworthy certificates
  - Weight bridge

 

• Midrand Licensing Department
  Cnr Dale and Rainbow roads
  Halfway House
  Tel: 011 256 8580 / 8576
  Business hours: 7.30am to 3pm
  Services offered:
  - Vehicle registrations
  - Renewal of vehicle licences
  - Driver’s licence renewal
  - Driver’s and learner’s licence tests